Stakeholder Communication and Involvement

In accordance with Article 39 of the University Act and Article 27 of the Enforcement Regulations, the University takes the initiative to disclose information about its affairs and utilizes multiple channels to increase participation and interaction with its stakeholders. Individuals or organizations that have a direct or indirect impact on the university include students, faculty, staff, alumni, parents, community members, businesses, and NGOs.

Participation of Our Interactors in School Governance and Feedback Mechanisms

Participation of school stakeholders in the governance and feedback mechanism of the school

Stakeholder	Topics of Interest	Communication	Frequency
Students	 School safety  Learning resources  Learning effectiveness  Equitable and non-discriminatory learning environment  Employment opportunities  Ecological conservation  Campus greening	Student Seminar	1/yr
		Departmental Society & Club Leaders' Meeting	8/yr
		Dialogue between the University and Clubs	2/yr
		Residential Student Conference	4/yr
		Graduates' Meeting	4/yr
		Official mailbox of each unit	indeterminate time
Faculty	 Teaching and Research Environment  Training and Assessment  Teacher Promotion  Employee Benefits  Staff Insurance  Campus Safety	Teacher Counseling Training Program	10-15/yr
		New Teacher Seminar and Mentor System	2/yr
		Public Hearing	Indeterminate time
		Teacher Enrichment Program	indeterminate time
		Personnel Services Newsletter	Monthly
		Teachers’ Grievances	Indeterminate time
		Teachers' Sharing Session on Diversified Promotion	2/yr
		Official mailbox of each unit	Indeterminate time
Staff	 Education and Training  Appraisal and Promotion  Employee Benefits  Employee Insurance  Campus Safety	Personnel Services Newsletter	Monthly
		Labor-Management Conference	Quarterly
		Staff Grievances	Indeterminate time
Alumni	 Back to School Opportunities  Continuous Learning  Alumni Associations (College & Dept.)	Founder’s Day Celebration	Yearly
		Alumni Association	indeterminate time
		Alumni Association Board of Directors	Quarterly
		Official mailbox of each indeterminate time unit	Indeterminate time
Parents & community members	 Student learning resources  Student learning outcomes  Campus governance Employment opportunities  University-industry cooperation  School reputation  Ecological conservation  Campus greening	Parent Seminar	Indeterminate time
		Feedback Mailbox	Yearly
		Official mailbox of each unit	Indeterminate time
Enterprise	 Student quality  Practical skills  University-Industry cooperation  R&D capability	Signing Ceremony	Indeterminate time
		Industry-University Matching Session, Industry-University Exchange Session, Enterprise Presentation Session	Indeterminate time
		Other Enterprise Participation Activities	indeterminate time
		Industry Cluster Alliance Meeting	indeterminate time
		Official mailbox of each unit	indeterminate time
			indeterminate time
NGOs	 School governance  School reputation  Ecological conservation  Campus greening	Signing Ceremony, Briefing, Membership Meeting	indeterminate time
NGOs		Official mailbox of each unit	indeterminate time

Communicate and interact with stakeholders on a regular or irregular basis through various channels

Channel	Update frequency	Result
School Information Disclosure	Yearly	Disclosure of five major areas of information: explanation of school affairs, analysis of financial information, explanation of tuition and fees, other important information of the school, and the status of the school's internal management.
Social Media Fan Page	2-4 times per week	Facebook Fan Page since March 6, 2012 YouTube Channel since April 27, 2012 Instagram Interacting with since August 9, 2018 Opening & graduation ceremonies during the outbreak were broadcast live on social media.
NUK e-newsletter	Twice per month	Since its inception on March 13, 2013, it has been published on the 2nd & 4th week of each month. As of December 2024, 283 issues have been published.
NUK Fundraising Newsletter	Quarterly	The newsletter was launched on April 13, 2022, and is published in the first month of each quarter, and as of December 2024, 12 issues have been published. Interactors are regularly informed of the utilization of the funds. Interactors can also make donations through the newsletter by clicking “Online Donation" button or by contacting the school through the dedicated hotline.
Media	2-3 times per week	The school's key messages are published in the mass media. 129, 186, 191, 180, 199 and 196 news items were published during 2019-2024, and 1111, 1771, 2332, 2917, 2815 and 2058 news items were published by the mass media.

NUK's social media posts and total reach statistics in the past 3 years


	No. item
	2022	2023	2024	Total Reach Statistics Youtube & Facebook, May1, 2022 – April 30, 2024. Instagram, Jan 1, 2024-Dec. 31, 2024
YouTube	41	23	21	621,050
Facebook	135	123	130	430,889
Instagram	72	117	128	37,894

Application and Implementation of Feedback from Interacting Parties

Application and implementation of the feedback from interactions with related parties at various meetings:

In all the meetings, each unit will report on the status of each resolution to ensure that the opinions of the interacting parties are taken into account and dealt with appropriately in the following meeting.

Application and implementation of feedback from interactive stakeholders in the mailboxes and social media.